After my family lost everything in a house fire, we got a unit from this business as we tried to rebuild. Once we had the unit packed with brand new furniture and was ready to move, these ppl actually tried to keep our things! First they said we hadn't paid in full, but after showing them all of our receipts, they simply changed their minds to they just didn't want to give us our things. We lost thousands of dollars missing our move date with the moving company and was forced to spend thousands more hiring an attorney. Only then was we finally able to remove our things. The owner once even told me as he laughed, that there was nothing we could do about it because we were to poor to go to court. These ppl come off as real nice when you open business with them, but are no doubt crooks!
Very clean facility, well-lit property and extremely friendly & helpful staff! Good security and reasonable prices! Highly recommend!
Complete lack of customer service skills. Office hours are practically nonexistent 10a-4p? I guess just when the manager feels like it. No posted hours anywhere(until today) so it's difficult to nail down. Good luck paying by credit card too, they are intermittent at best on when they can do that, but they do not mind taking any form of cash so that's a plus!
Awful. Plain and simple.
Kim Hesler is the manager and Dan Thompson is the owner so those reviews can pretty much be disregarded. Throw Kelleigh in that group too. Since she is Dan's daughter. Pretty sure Google frowns on conflicts of interest and FAKE reviews used to falsely boost your own business...
Great management
Aa Secure Storage is a US Moving Company based in Maysville, Kentucky. Aa Secure Storage is located at 751 Kenton Station Rd, Maysville, KY 41056, USA.
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